Tiffany Oakes 
Difficult conversations make most people cringe as a conflict is something that they avoid at all costs. Delivering bad news is a tough conversation even under the best of circumstances. Refusing to confront issues when necessary will make a leader ineffective. It is important to handle sensitive communication correctly. When the stakes are high, the … Read more
Who has instant access to you and why? In today’s world of instantaneous everything, you don’t have time to truly examine all the information that is thrown at you. So, the question is how do you determine who and what is important to you? How many times have you been in the flow of something…you … Read more
Do you want your people to be able to focus on the more important aspects of your business? The best way to do this is to have a process improvement plan. This plan will standardize the processes and produce documentation so the process can be followed even if the key stakeholders are MIA (missing in … Read more